Specialist 2, Production Services Application Support Analyst
BNY Mellon
Pune, India
On-site
16x7 support coverage
Incident response and monitoring
Application stability and sla compliance
Operational support for Data & Analytics Production Services, ensuring 16x7 support coverage, incident response, monitoring, and first-level troubleshooting
Job Summary
Operational support for Data & Analytics Production Services, ensuring 16x7 support coverage, incident response, monitoring, and first-level troubleshooting.
Respond to alerts, incidents, and service requests as per defined SLAs, conduct initial triage, impact assessment, and troubleshooting.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
Matching Summary
Operational support for Data & Analytics Production Services, ensuring 16x7 support coverage, incident response, monitoring, and first-level troubleshooting.
Skills & Requirements
Must-have
16x7 support coverage
incident response and monitoring
application stability and SLA compliance
Linux/Unix based application expertise
SQL commands and basic shell scripting
Nice-to-have
keen to learn new technology
out of box thinking
Python scripting skills
Key Requirements
Bachelor's degree in Engineering / Technology
minimum 3 years of experience in Application Support