Base: $34,750.00 - $44,900.00; bonus/equity: not s...
Exceptional customer service delivery
Identify customer needs
Provide financial solutions advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions
Job Summary
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
Supports customer requests, handles transactions, offers advice on digital options, and engages in needs-based conversations.
BMO is committed to an inclusive, equitable and accessible workplace, valuing diversity and offering accommodations.
Matching Summary
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
Salary
Base: $34,750.00 - $44,900.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans
Skills & Requirements
Must-have
Exceptional customer service delivery
Identify customer needs
Provide financial solutions advice
Handle banking transactions and inquiries
Collaborate with branch partners
Follow risk and compliance policies
Nice-to-have
Creative customer experience approaches
Proactive problem solving
Adaptable to schedule changes
Passion for helping customers
Courage to approach customers
Key Requirements
Post-secondary degree or certification desirable
Confident use of social media, tablets, smartphones
Basic knowledge of sales and business banking solutions