Customer Service Representative

Destination Pet

Providence, RI, United States
Base: $17.50ph doe; bonus/equity: tips; benefits: ...
On-site
Fluent in human and hound
Juggling phones and customers
Answering phones with a smile
Destination Pet is seeking a Customer Service Representative in Providence, RI, to provide exceptional service to pet families in a dynamic environment. The ideal candidate should be passionate about pets and people, with experience in customer service and strong communication skills

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/check-outs, and handling complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.50/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative in Providence, RI, to provide exceptional service to pet families in a dynamic environment. The ideal candidate should be passionate about pets and people, with experience in customer service and strong communication skills.

Salary

Base: $17.50/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • pet-obsessed professionals
  • creative innovation
  • community living
  • elevate the love of pet families

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter