Customer Experience Associate - Mandarin And/or Cantonese And/or Spanish Language Skills An Asset

TD

North Vancouver, British Columbia, Canada
Base: $22.50 - $28.33 cad ph; bonus/equity: not sp...
Customer service transactions
Financial transaction processing
Banking solutions recommendation
TD is committed to providing fair and equitable compensation opportunities to all colleagues and offers growth opportunities and skill development as defining features of the colleague experience

Job Summary

  • TD is committed to providing fair and equitable compensation opportunities to all colleagues and offers growth opportunities and skill development as defining features of the colleague experience.
  • The role involves processing financial transactions accurately, understanding customer needs, recommending suitable banking solutions, and delivering quality customer experiences.
  • TD fosters a respectful workplace valuing diverse perspectives and provides training, onboarding, and career development support to help colleagues succeed.

Matching Summary

TD is committed to providing fair and equitable compensation opportunities to all colleagues and offers growth opportunities and skill development as defining features of the colleague experience.

Salary

Base: $22.50 - $28.33 CAD per hour; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, reward and recognition programs

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transaction processing
  • Banking solutions recommendation
  • Use of MS Office and internet
  • Time management in fast-paced environment
  • Effective verbal and written communication

Nice-to-have

  • Mandarin and/or Cantonese and/or Spanish language skills
  • Team effectiveness promotion
  • Personal performance development
  • Operational improvements recommendation
  • Initiative and detail oriented
  • Respectful and diverse work environment

Key Requirements

  • High School diploma and/or 1+ years experience
  • Undergraduate degree or equivalent is an asset
  • Knowledge of MS Office (Word, Excel, Outlook)
  • Language skills in Mandarin, Cantonese, or Spanish considered an asset

Work Rights

Not specified

Tailored Resume

Cover Letter