Project Manager - Client Onboarding

acquire.ai

Melbourne, Australia
On-site
End-to-end client onboarding lifecycle
Develop and execute onboarding plans
Cross-functional coordination
This role is crucial for ensuring a smooth and efficient transition for our clients, establishing strong relationships from the outset, and setting them up for long-term success with our solutions

Job Summary

  • This role is crucial for ensuring a smooth and efficient transition for our clients, establishing strong relationships from the outset, and setting them up for long-term success with our solutions.
  • We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.
  • Projects delivered on time, within scope, and to agreed quality standards.

Matching Summary

This role is crucial for ensuring a smooth and efficient transition for our clients, establishing strong relationships from the outset, and setting them up for long-term success with our solutions.

Skills & Requirements

Must-have

  • end-to-end client onboarding lifecycle
  • develop and execute onboarding plans
  • cross-functional coordination
  • stakeholder communication
  • documentation and training
  • process improvement
  • risk management
  • relationship building

Nice-to-have

  • passion for making a real impact
  • innovation and collaboration
  • work smarter
  • lead meaningful change

Key Requirements

  • 3+ years of experience in project management
  • client onboarding, implementation, or similar client-facing role
  • BPO or SaaS company experience
  • Proven ability to manage complex projects
  • Strong understanding of project management methodologies
  • Exceptional verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Experience with CRM and project management software is a plus
  • Bachelor's degree in Business Administration, Project Management, or related field is preferable
  • PMP or CSM certification is a plus

Work Rights

Not specified

Tailored Resume

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