Member Services Representative (part-time) - Cloverdale

Coast Capital Savings Federal Credit Union

Cloverdale, Canada
Base: $24.05 - $25.44; bonus/equity: not specified...
On-site
Strong verbal english communication skills
Active listening to identify member challenges
Availability on tuesdays, fridays, and saturdays
Coast Capital Savings Federal Credit Union is seeking a part-time Member Services Representative for their Cloverdale branch. The role focuses on providing exceptional customer service, building member relationships, and promoting financial products, requiring strong communication and problem-solving skills

Job Summary

  • The role serves as the primary friendly face of Coast Capital, balancing service with proactive financial advice to help members build a better future.
  • Employees are expected to educate members on digital banking channels and partner with team members to meet complex financial needs.
  • This position requires vigilance in identifying counterfeit money and illegal transactions while maintaining a positive member experience.

Matching Summary

Match Score: 85

Coast Capital Savings Federal Credit Union is seeking a part-time Member Services Representative for their Cloverdale branch. The role focuses on providing exceptional customer service, building member relationships, and promoting financial products, requiring strong communication and problem-solving skills.

Salary

Base: $24.05 - $25.44; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong verbal English communication skills
  • Active listening to identify member challenges
  • Availability on Tuesdays, Fridays, and Saturdays

Nice-to-have

  • Empathy for diverse member situations
  • Proactive problem-solving initiative
  • Curiosity about the financial world
  • Comfort with sensitive conversations

Key Requirements

  • Enhanced Criminal Record Check
  • Credit Check
  • Identity Verification
  • Employment Verification
  • References

Work Rights

Not specified

Tailored Resume

Cover Letter