The Service Associate serves as the primary host for members, creating a welcoming and fun atmosphere while ensuring exceptional service
Job Summary
The Service Associate serves as the primary host for members, creating a welcoming and fun atmosphere while ensuring exceptional service.
Responsibilities include managing check-ins, addressing member concerns, and maintaining the cleanliness and organization of the front desk and facility.
The role requires flexibility to work evenings, weekends, and holidays while adhering to strict safety protocols and company core values.
Matching Summary
The Service Associate serves as the primary host for members, creating a welcoming and fun atmosphere while ensuring exceptional service.
Skills & Requirements
Must-have
Greet members and guests professionally
Process payments and manage inventory
Maintain clean front desk area
Handle member inquiries and complaints
Operate gym management software
Nice-to-have
Experience in fitness industry
Strong interpersonal skills
Ability to multitask in fast-paced environment
Embrace core values of optimism and teamwork
Key Requirements
CPR certification required within 30 days
Previous customer service or front desk experience