Customer Enablement & Engagement Manager

Adobe Media and Data Science Research (MDSR) Laboratory

Multiple Locations
$145,400 -- $261,150 annually; not specified; not ...
Ai-powered customer programs
Customer lifecycle expertise
Program leadership
Develop AI-powered customer programs that accelerate activation, deepen adoption, and support retention

Job Summary

  • Develop AI-powered customer programs that accelerate activation, deepen adoption, and support retention.
  • Leverage AI to identify activation risk and adoption gaps to prioritize high-impact customer cohorts and programs.
  • Strengthen Solution Roadmap with Customer Voice by surfacing customer feedback for new capabilities, integrations, and roadmap investments.

Matching Summary

Develop AI-powered customer programs that accelerate activation, deepen adoption, and support retention.

Salary

$145,400 -- $261,150 annually; Not specified; Not specified

Skills & Requirements

Must-have

  • AI-powered customer programs
  • customer lifecycle expertise
  • program leadership
  • customer signals
  • AI focused insights
  • cross-functional leadership

Nice-to-have

  • elevate Enterprise Customer voice
  • cutting edge of AI
  • human ingenuity
  • advance our mission

Key Requirements

  • 10+ years customer marketing experience
  • SaaS, productivity software, or enterprise technology
  • AI capabilities understanding
  • communication and presentation skills
  • willing to travel up to 30%

Work Rights

Not specified

Tailored Resume

Cover Letter