It Support Specialist

Lithic

New York, United States
Base: $103,000 - $140,000; equity: included; benef...
On-site
End-user support
Application management
Access controls
This role will own the internal IT support function of a rapidly growing fintech, supporting key technical areas including end-user support, application management, access controls, and MDM configuration

Job Summary

  • This role will own the internal IT support function of a rapidly growing fintech, supporting key technical areas including end-user support, application management, access controls, and MDM configuration.
  • Responsibilities include end-to-end IT onboarding/offboarding, managing the IT helpdesk, administering identity and access management, and managing the endpoint fleet using MDM.
  • The company offers unlimited PTO, 12-weeks paid parental leave, a 4-week paid sabbatical at 5 years, and work-from-anywhere for 4 weeks annually.

Matching Summary

This role will own the internal IT support function of a rapidly growing fintech, supporting key technical areas including end-user support, application management, access controls, and MDM configuration.

Salary

Base: $103,000 - $140,000; Equity: Included; Benefits: Unlimited PTO, 12-weeks paid parental leave, 4-week sabbatical, Work From Anywhere, 3% cashback, Health/Vision/Dental, HSA Match, 401(k) match

Skills & Requirements

Must-have

  • end-user support
  • application management
  • access controls
  • MDM configuration
  • internal IT helpdesk
  • Slack and Jira

Nice-to-have

  • customer-centric environment
  • security framework
  • compliance initiatives

Key Requirements

  • 3+ years of IT experience in SaaS
  • Customer-centric experience
  • Networking, encryption, access control fundamentals
  • Experience with Okta, G Suite, or similar
  • Support in-office and remote workforce
  • Manage and configure SaaS Applications

Work Rights

Not specified

Tailored Resume

Cover Letter