Customer Care Representative

Fresenius Medical Care

Stirling, WA, United States
3+ years operational experience
Sap experience preferred
Ms excel, word and powerpoint
Process all types of Hospital and Home Patient orders for delivery, including spare parts orders

Job Summary

  • Process all types of Hospital and Home Patient orders for delivery, including spare parts orders.
  • Ensure priority meets business requirements and is identified, resolved, and tracked as quickly as possible.
  • Liaise with sales, warehouse & transport, supply chain and all relevant stakeholders to ensure completion of orders.

Matching Summary

Process all types of Hospital and Home Patient orders for delivery, including spare parts orders.

Skills & Requirements

Must-have

  • 3+ years operational experience
  • SAP experience preferred
  • MS Excel, Word and PowerPoint
  • Conflict resolution skills
  • Process operational improvement initiatives
  • Customer complaints investigation

Nice-to-have

  • Authentic team player
  • LIFE principles
  • Strong commercial acumen
  • Foster cross-functional relationships
  • Change management skills
  • Interpersonal and influencing skills

Key Requirements

  • 3+ years operational experience
  • SAP experience preferred
  • Intermediate MS Excel, Word and PowerPoint skills

Work Rights

Not specified

Tailored Resume

Cover Letter