Work directly with external clients to resolve day-to-day issues and guide them to the appropriate resources within BNY
Job Summary
Work directly with external clients to resolve day-to-day issues and guide them to the appropriate resources within BNY.
Support clients by addressing operational and technical questions or issues, ensuring timely and accurate execution of requests.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
Matching Summary
Work directly with external clients to resolve day-to-day issues and guide them to the appropriate resources within BNY.
Skills & Requirements
Must-have
resolve day-to-day issues
address operational and technical questions
apply problem-solving skills
monitor client inquiries
track and document client issues
Nice-to-have
harness cutting-edge AI
drive transformative solutions
innovators and advanced technology
support wellbeing and balanced life
Key Requirements
Bachelor's degree or equivalent combination of education and experience
0-3 years of total work experience preferred
Experience in an operational area and/or client services is preferred