Business Development Representative

Hendrick Honda

Raleigh, North Carolina, US
Not specified; not specified; not specified
Answer incoming phone calls using script
Schedule sales or service appointments
Log customer comments in dealership system
The primary responsibility is generating leads to support the company's sales and service goals through proactive outreach

Job Summary

  • The primary responsibility is generating leads to support the company's sales and service goals through proactive outreach.
  • Employees must answer all incoming calls using a proven script to schedule appointments and log interactions in the Dealership Management System.
  • The role requires maintaining high Customer Satisfaction Index (CSI) scores while adhering to Hendrick's core values of integrity and teamwork.

Matching Summary

The primary responsibility is generating leads to support the company's sales and service goals through proactive outreach.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Answer incoming phone calls using script
  • Schedule sales or service appointments
  • Log customer comments in dealership system
  • Contact internet clients via email and phone
  • Maintain CSI standards above company level

Nice-to-have

  • Demonstrate servant leadership core values
  • Show passion for winning culture
  • Strong interpersonal communication skills
  • Commitment to continuous improvement
  • Ability to work evenings and weekends

Key Requirements

  • High School Diploma or GED required
  • Up to 3 years customer service experience
  • Valid Driver's License required
  • Intermediate Microsoft Office knowledge
  • Dealership Management System proficiency

Work Rights

Not specified

Tailored Resume

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