Customer Service Representative - Glass Facility

Oldcastlebuildingenvelope

Schofield, WI, United States
Not specified; pyy-for-performance culture with po...
On-site
1-2 years customer service experience
Accurate numeric input skills
Strong organizational abilities
Oldcastle Building Envelope is seeking a Customer Service Representative for their Schofield, WI facility. The role involves providing excellent customer service through accurate order processing and effective communication, making it ideal for detail-oriented candidates with prior customer service experience

Job Summary

  • The role involves documenting customer interactions and accurately processing quotes and orders through data entry.
  • Employees will answer phones within three rings and communicate with customers to determine expected delivery dates.
  • The company offers competitive benefits, work-life balance including PTO, and a pay-for-performance culture.

Matching Summary

Match Score: 85

Oldcastle Building Envelope is seeking a Customer Service Representative for their Schofield, WI facility. The role involves providing excellent customer service through accurate order processing and effective communication, making it ideal for detail-oriented candidates with prior customer service experience.

Salary

Not specified; Pay-for-performance culture with potential for annual raises and bonuses

Skills & Requirements

Must-have

  • 1-2 years customer service experience
  • Accurate numeric input skills
  • Strong organizational abilities
  • Ability to prioritize deadlines
  • Fast phone response capability

Nice-to-have

  • Attention to detail in safety and quality
  • Problem-solving mindset
  • Reliable work ethic
  • Team collaboration skills
  • Willingness to work overtime

Key Requirements

  • Must be at least 18 years of age
  • 1-2 years prior customer service experience
  • Computer experience required
  • Ability to read and communicate effectively

Work Rights

Not specified

Tailored Resume

Cover Letter