Field Services Technician I

Astreya

Taipei City, Taiwan
Fully remote
End-to-end user support
Inventory management software
Hardware issue diagnosis
The role involves providing end-to-end onsite and remote user support to ensure high-quality solutions. You will manage inventory and assets while utilizing data management software for efficiency. Collaboration across teams is essential to maintain smooth operations and enhance customer satisfaction

Job Summary

  • The role involves providing end-to-end onsite and remote user support to ensure high-quality solutions. You will manage inventory and assets while utilizing data management software for efficiency. Collaboration across teams is essential to maintain smooth operations and enhance customer satisfaction.

Matching Summary

The role involves providing end-to-end onsite and remote user support to ensure high-quality solutions. You will manage inventory and assets while utilizing data management software for efficiency. Collaboration across teams is essential to maintain smooth operations and enhance customer satisfaction.

Skills & Requirements

Must-have

  • End-to-end user support
  • Inventory management software
  • Hardware issue diagnosis

Nice-to-have

  • Collaboration across teams
  • Customer satisfaction focus
  • Audio visual equipment support

Key Requirements

  • Experience in technical support
  • Knowledge of AV equipment
  • Proficiency in ticketing systems

Work Rights

Not specified

Tailored Resume

Cover Letter