Client Services Representative

United Consumer Financial Services Compa

Westlake, OH, United States
Hybrid
High level customer service
Support transactions from application to funding
Assist inbound/outbound consumer/merchant interactions
The primary responsibility of a Client Services Representative is to provide a high level of customer service to our merchants and consumers, supporting transactions from application submission to loan contract verification and funding or cancellation

Job Summary

  • The primary responsibility of a Client Services Representative is to provide a high level of customer service to our merchants and consumers, supporting transactions from application submission to loan contract verification and funding or cancellation.
  • As part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway— you’ll be doing things that matter, leading at every level, and winning a better way.
  • We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Matching Summary

The primary responsibility of a Client Services Representative is to provide a high level of customer service to our merchants and consumers, supporting transactions from application submission to loan contract verification and funding or cancellation.

Skills & Requirements

Must-have

  • High level customer service
  • Support transactions from application to funding
  • Assist inbound/outbound consumer/merchant interactions
  • Accurately enter and process loan application information
  • Verify loan contracts and obligations
  • Identify potential fraudulent situations
  • Follow communication procedures and departmental policies

Nice-to-have

  • Positive impact on the world
  • Diverse learning and working opportunities
  • Empowered to be their best
  • Promote a positive work environment

Key Requirements

  • High school diploma or GED
  • Call center/Customer Service experience a plus
  • Alphanumeric data entry accuracy rate of 95% or above

Work Rights

Not specified

Tailored Resume

Cover Letter