Department Supervisor-valley Hills Mall

H&M

Hickory, NC, United States
Base: $15.19-$17.70 hourly; bonus/equity: not spec...
On-site
Support sales and profit goals
Execute customer experience plans
Manage fitting room and checkout routines
H&M is seeking a Department Supervisor for their Hickory, NC location, who will oversee customer experience, sales, and team management. The ideal candidate should be an emerging leader with strong communication skills and a passion for customer service, while the position offers competitive benefits and a supportive workplace culture

Job Summary

  • The Department Supervisor supports Sales and Profit goals by executing a plan to deliver the Best Customer Experience in the department and overall store.
  • Employees receive comprehensive benefits including health insurance, wellness programs, a company match retirement plan, and a 25% staff discount across H&M Group brands.
  • The role requires maintaining high fashion quality, visual presentation standards, and ensuring all legal requirements and store procedures are followed daily.

Matching Summary

Match Score: 85

H&M is seeking a Department Supervisor for their Hickory, NC location, who will oversee customer experience, sales, and team management. The ideal candidate should be an emerging leader with strong communication skills and a passion for customer service, while the position offers competitive benefits and a supportive workplace culture.

Salary

Base: $15.19-$17.70 hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401K, Staff Discount

Skills & Requirements

Must-have

  • Support sales and profit goals
  • Execute customer experience plans
  • Manage fitting room and checkout routines
  • Ensure stock levels and garment care
  • Lead team collaboration and feedback

Nice-to-have

  • Ambitious and achievement-oriented mindset
  • Analytical solution finder skills
  • Fashion trend awareness and knowledge
  • Effective communication abilities
  • Customer centric approach

Key Requirements

  • Emerging leader with responsibility
  • Ability to work with numbers and statistics
  • Achievement-oriented and motivated by performance

Work Rights

Not specified

Tailored Resume

Cover Letter