Care Manager – Patient Support Call Center - -remote

IQVIA UK

New Providence, United States
Base: $22 ph; bonus/equity: not specified; benefit...
Benefit investigations
Copay assistance programs
Prior authorization status
Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status

Job Summary

  • Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.
  • Responsible for answering in-bound calls and assisting customers with pharmacy related services.
  • IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.

Matching Summary

Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.

Salary

Base: $22 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Benefit investigations
  • Copay assistance programs
  • Prior authorization status
  • Answering inbound calls
  • MS Office proficiency

Nice-to-have

  • Excellent listening skills
  • Problem-solving skills
  • Drive and enthusiasm
  • Bilingual Spanish desirable
  • Adapt to fast-paced environment

Key Requirements

  • Minimum 2+ years experience
  • High School diploma required
  • Associate degree or higher preferred
  • Must currently be working on a current access or affordability project with IQVIA
  • Typing 30 WPM+

Work Rights

Must reside in the same country where the job is located

Tailored Resume

Cover Letter