Base: $55,700.00 - $83,500.00; bonus/equity: not s...
Hybrid
Tsd call center experience
Troubleshooting technical issues
Supporting insurance agents
Analysts joining our teams will be focused on providing support to Nationwide Insurance Agents
Job Summary
Analysts joining our teams will be focused on providing support to Nationwide Insurance Agents.
You will play a vital role in fulfillment of IT Service Management (ITSM) processes.
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.
Matching Summary
Analysts joining our teams will be focused on providing support to Nationwide Insurance Agents.
Salary
Base: $55,700.00 - $83,500.00; Bonus/Equity: Not specified; Benefits: medical/dental/vision, life insurance, short and long term disability coverage, paid time off, nine paid holidays, 401(k) with company match, company-paid pension plan
Skills & Requirements
Must-have
TSD call center experience
Troubleshooting technical issues
Supporting insurance agents
IT Service Management (ITSM) processes
Secure software and systems engineering
Nice-to-have
Continuous learning focus
Property and Casualty business acumen
Collaborative culture
Agile work environment
Key Requirements
0 - 1 year of technology experience
Undergraduate studies in computer science, management information systems or a related field is preferred
Experience providing customer support to exclusive and/or independent agents