Analyst, Technology Services Advisor

Nationwide Mutual Insurance Company

Columbus, US
Base: $55,700.00 - $83,500.00; bonus/equity: not s...
Hybrid
Tsd call center experience
Troubleshooting technical issues
Supporting insurance agents
Analysts joining our teams will be focused on providing support to Nationwide Insurance Agents

Job Summary

  • Analysts joining our teams will be focused on providing support to Nationwide Insurance Agents.
  • You will play a vital role in fulfillment of IT Service Management (ITSM) processes.
  • We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.

Matching Summary

Analysts joining our teams will be focused on providing support to Nationwide Insurance Agents.

Salary

Base: $55,700.00 - $83,500.00; Bonus/Equity: Not specified; Benefits: medical/dental/vision, life insurance, short and long term disability coverage, paid time off, nine paid holidays, 401(k) with company match, company-paid pension plan

Skills & Requirements

Must-have

  • TSD call center experience
  • Troubleshooting technical issues
  • Supporting insurance agents
  • IT Service Management (ITSM) processes
  • Secure software and systems engineering

Nice-to-have

  • Continuous learning focus
  • Property and Casualty business acumen
  • Collaborative culture
  • Agile work environment

Key Requirements

  • 0 - 1 year of technology experience
  • Undergraduate studies in computer science, management information systems or a related field is preferred
  • Experience providing customer support to exclusive and/or independent agents
  • Familiarity with agency systems

Work Rights

Not specified

Tailored Resume

Cover Letter