Associate, Client Operations Ii

BNY Mellon

Wroclaw, Poland
On-site
Client issue resolution
Operational and technical support
Bny mellon products and services
BNY Mellon is seeking an Associate in Client Operations to manage client inquiries and resolve moderately complex issues, ensuring high-quality service. The ideal candidate should have a bachelor's degree and 3-5 years of relevant experience, particularly in client services or operational roles

Job Summary

  • Works with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
  • Supports clients in addressing moderately complex operational and technical issues and ensuring requests are executed.
  • Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work.

Matching Summary

Match Score: 85

BNY Mellon is seeking an Associate in Client Operations to manage client inquiries and resolve moderately complex issues, ensuring high-quality service. The ideal candidate should have a bachelor's degree and 3-5 years of relevant experience, particularly in client services or operational roles.

Skills & Requirements

Must-have

  • client issue resolution
  • operational and technical support
  • BNY Mellon products and services
  • intermediate problem solving skills
  • high quality service delivery

Nice-to-have

  • business development contribution
  • process improvement recommendations
  • team member guidance
  • balanced life support
  • inclusive employment policies

Key Requirements

  • 3-5 years of total work experience
  • Bachelors degree or equivalent experience
  • Experience in operational area or client services

Work Rights

Not specified

Tailored Resume

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