Senior Customer Success Manager Im Gebiet Niedersachsen & Hessen (m/w/d)

med-in.at

Niedersachsen, Germany
Base: not specified; bonus/equity: target bonus; b...
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Customer onboarding and training
Product functionality support
Develop deep product understanding
** The job posting is for a Senior Customer Success Manager at med-in.at, focusing on customer satisfaction and support for their agricultural technology products in Niedersachsen and Hessen, Germany. The role requires a strong background in customer success and agriculture, with a significant travel component to meet clients. **

Job Summary

  • The primary responsibility of the Customer Success Manager is to ensure the satisfaction and success of our valued customers, supporting them from sales prospects to active users of our products.
  • This role involves on-site customer visits for onboarding and training, analyzing operational workflows, and providing ongoing support and recommendations for product implementation.
  • We offer an attractive compensation package including 13 monthly salaries plus a target bonus, flexible working hours, company car, and opportunities for global cooperation and professional development.

Matching Summary

Match Score: 75

** The job posting is for a Senior Customer Success Manager at med-in.at, focusing on customer satisfaction and support for their agricultural technology products in Niedersachsen and Hessen, Germany. The role requires a strong background in customer success and agriculture, with a significant travel component to meet clients. **

Salary

Base: Not specified; Bonus/Equity: target bonus; Benefits: 13 Monatsgehälter, Urlaubsgeld (1.200€ jährlich), Betriebliche Altersvorsorge, Firmenwagen, Mitarbeitervergünstigungen, Firmenfahrrad / Fahrradleasing, Health and Wellness Benefits, Paid Parental Leave

Skills & Requirements

Must-have

  • Customer onboarding and training
  • Product functionality support
  • Develop deep product understanding
  • Customer relationship building
  • Promote commercial activities
  • Cross-functional collaboration

Nice-to-have

  • Passion for agriculture and technology
  • Proactive and self-motivated
  • Integrative environment
  • Drive innovative developments

Key Requirements

  • 3-5 years of customer-facing experience
  • Bachelor's degree or equivalent experience
  • Proficiency in German and good English skills
  • Valid driving license required
  • 75%+ travel required

Work Rights

Not specified

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