Disputes And Chargeback Specialist

Global Payments

Detailed transaction research skills
Knowledge of bank and card industry regulations
Ability to document actions taken on disputes
The role involves researching and resolving customer chargebacks while applying federal regulations and association practices

Job Summary

  • The role involves researching and resolving customer chargebacks while applying federal regulations and association practices.
  • Employees will analyze cardholder and merchant transactions to determine coverage under federal regulations and apply appropriate adjustments.
  • The position requires working under close supervision to process routine assignments from work queues in a multi-client environment.

Matching Summary

The role involves researching and resolving customer chargebacks while applying federal regulations and association practices.

Skills & Requirements

Must-have

  • Detailed transaction research skills
  • Knowledge of bank and card industry regulations
  • Ability to document actions taken on disputes

Nice-to-have

  • Analytical skills for pattern identification
  • Experience with aggregate statistics compilation
  • Intermediate knowledge of single card brand rules

Key Requirements

  • High School Diploma or Equivalent
  • No relevant experience required
  • 0-2 years related work experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter