Senior Manager, Ecommerce Payments & Fraud

Goldenpetbrands

Los Angeles, CA, United States
Base: $117,000-$146,000; bonus/equity: annual bonu...
On-site
7+ years ecommerce payments experience
5+ years managing payments function
Payment gateway performance optimization
The role owns the company's fraud prevention program including team management, tooling, rule design, and vendor management

Job Summary

  • The role owns the company's fraud prevention program including team management, tooling, rule design, and vendor management.
  • Candidates will lead chargeback and dispute strategy while ensuring card network compliance and optimizing payment gateway performance.
  • Golden Pet Brands offers comprehensive healthcare coverage covering 100% of premiums for employee-only plans along with a 3.5% 401k match.

Matching Summary

The role owns the company's fraud prevention program including team management, tooling, rule design, and vendor management.

Salary

Base: $117,000-$146,000; Bonus/Equity: Annual bonus and potential quarterly KPI bonuses; Benefits: Comprehensive healthcare, 3.5% 401k match, ESOP

Skills & Requirements

Must-have

  • 7+ years eCommerce payments experience
  • 5+ years managing payments function
  • Payment gateway performance optimization
  • Fraud prevention strategy design
  • Chargeback dispute management
  • Vendor negotiation and RFP leadership

Nice-to-have

  • Experience with BNPL technologies
  • Knowledge of real-time payments
  • Familiarity with Decision Manager platforms
  • A/B testing framework expertise
  • Subscription commerce lifecycle knowledge

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 7+ years in eCommerce payments
  • 5+ years managing a payments function
  • Experience operating fraud prevention programs

Work Rights

Not specified

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