Support Service Team Lead

Labcorp

Tucson, AZ, USA
Coordinate and assign work
Ensure driver preparedness
Troubleshoot customer inquiries
Assist logistics supervisor with day-to-day operations and special projects, coordinate and assign work to the logistics team to ensure proper coverage

Job Summary

  • Assist logistics supervisor with day-to-day operations and special projects, coordinate and assign work to the logistics team to ensure proper coverage.
  • Train new hires and provide on-going training and support to the team, generate and review daily/weekly reports and escalate any issues to leadership.
  • Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.

Matching Summary

Assist logistics supervisor with day-to-day operations and special projects, coordinate and assign work to the logistics team to ensure proper coverage.

Skills & Requirements

Must-have

  • Coordinate and assign work
  • Ensure driver preparedness
  • Troubleshoot customer inquiries
  • Update routes in database
  • Reconcile route logs
  • Serve as back-up driver

Nice-to-have

  • Passion for helping people
  • Drive for service
  • Strong attention to detail
  • Ability to work independently

Key Requirements

  • High school diploma or equivalent
  • 2+ years professional courier or route-based delivery experience
  • 1+ years handling medical specimens or supporting lab operations
  • 2+ years using handheld delivery-management devices
  • 2+ years logistics managerial or supervisory experience
  • Valid Driver's License and good driving record
  • At least 21 years old

Work Rights

Not specified

Tailored Resume

Cover Letter