Director Of Patient Experience

University of Arkansas for Medical Sciences

Healthcare environment experience
Patient/family centered care programs
Project management skills
The University of Arkansas for Medical Sciences champions a collaborative health care organization focused on improving patient care and the lives of Arkansans

Job Summary

  • The University of Arkansas for Medical Sciences champions a collaborative health care organization focused on improving patient care and the lives of Arkansans.
  • The Director of Patient Experience leads integrated initiatives to enhance patient and family experience by promoting a culture of Patient and Family Centered Care throughout the institution.
  • UAMS offers benefits including medical, dental, vision plans, retirement matching, education discounts, and career training opportunities for eligible staff.

Matching Summary

The University of Arkansas for Medical Sciences champions a collaborative health care organization focused on improving patient care and the lives of Arkansans.

Skills & Requirements

Must-have

  • Healthcare environment experience
  • Patient/Family Centered Care programs
  • Project management skills
  • Process improvement methodologies
  • Strong communication skills
  • Microsoft Office proficiency

Nice-to-have

  • Clinical background preferred
  • Patient experience data software
  • Health equity and cultural humility
  • Collaborative leadership
  • Training and coaching abilities
  • Community partnership development

Key Requirements

  • Bachelor’s Degree in public policy or healthcare
  • 5 years healthcare experience
  • Administrative or clinical PFCC experience
  • RN or clinical degree preferred
  • Patient Experience Certification preferred
  • Process Improvement Certification preferred
  • Proof of legal authority to work in the US

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter