2-4 years project coordination or management experience
5+ years customer service experience
Strong written and verbal communication skills
IDEXX Laboratories Inc. is seeking an Enterprise Account Project Manager to lead multi-site rollouts of their veterinary software, primarily the ezyVet product suite. The role is customer-facing, requiring strong project management skills and experience in SaaS onboarding, with a focus on ensuring customer satisfaction and effective communication throughout the implementation process
Job Summary
This role leads multi-site rollouts of the ezyVet product suite for top corporate and university accounts within the IDEXX Veterinary Software Customer Experience team.
The successful candidate will manage a portfolio of up to 80+ projects while ensuring all timelines, budgets, and customer satisfaction goals are met.
IDEXX offers competitive compensation including an annual rate targeting $90K, day-one benefits, pet insurance, and opportunities for career advancement.
Matching Summary
Match Score: 85
IDEXX Laboratories Inc. is seeking an Enterprise Account Project Manager to lead multi-site rollouts of their veterinary software, primarily the ezyVet product suite. The role is customer-facing, requiring strong project management skills and experience in SaaS onboarding, with a focus on ensuring customer satisfaction and effective communication throughout the implementation process.
Salary
Base: Annual rate targeting $90K; Bonus/Equity: Opportunity for annual cash bonus; Benefits: Day-One benefits, pet insurance, mental health resources, paid volunteer days
Skills & Requirements
Must-have
2-4 years Project Coordination or Management experience
5+ years customer service experience
Strong written and verbal communication skills
Ability to manage 35-45 active projects concurrently
Experience with project management tools like Smartsheet
Nice-to-have
SaaS onboarding delivery experience
Veterinary industry background preferred
Experience communicating with C-Suite
Familiarity with GuideCX platform
Self-starter with ability to navigate ambiguity
Key Requirements
2-4 years of Project Coordination or Management experience