Vice President, Client Operations

BNY Mellon

Pittsburgh, PA, United States
On-site
Strengthen institutional client relationships
Own end-to-end client engagement
Resolve complex inquiries
Strengthen institutional client relationships, ensure high‑quality delivery, and convert satisfaction into growth through proactive issue resolution and cross‑functional execution

Job Summary

  • Strengthen institutional client relationships, ensure high‑quality delivery, and convert satisfaction into growth through proactive issue resolution and cross‑functional execution.
  • Serve as the primary point of contact for Global Risk Solutions (Performance & Compliance), resolving complex internal/external inquiries across performance measurement, asset allocation, attribution, risk, and investment analytics.
  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

Matching Summary

Strengthen institutional client relationships, ensure high‑quality delivery, and convert satisfaction into growth through proactive issue resolution and cross‑functional execution.

Skills & Requirements

Must-have

  • Strengthen institutional client relationships
  • Own end-to-end client engagement
  • Resolve complex inquiries
  • Lead initiatives and projects independently
  • Coordinate cross-functionally
  • Advanced Excel and PowerPoint

Nice-to-have

  • Culture of excellence
  • Bold ideas meet advanced technology
  • Uplift communities worldwide
  • Personal resilience and financial goals

Key Requirements

  • 5–7 years in relevant domains
  • Bachelor’s in Accounting, Economics, Finance, or Mathematics
  • Working knowledge of SQL
  • Investment data workflows expertise
  • Familiar with alternative investments
  • Exposure to regulatory reporting

Work Rights

Not specified

Tailored Resume

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