Estimated annual earnings $64,500 to 161,800; vari...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing estimates
Lexus of Sacramento is seeking an Experienced Service Advisor who excels in customer service and possesses automotive knowledge. The role involves communicating between customers and technicians, developing estimates, and managing repair orders, all within a supportive team environment
Job Summary
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 85
Lexus of Sacramento is seeking an Experienced Service Advisor who excels in customer service and possesses automotive knowledge. The role involves communicating between customers and technicians, developing estimates, and managing repair orders, all within a supportive team environment.
Salary
Estimated annual earnings $64,500 to 161,800; Variable Pay Plan; Commission plus bonuses
Skills & Requirements
Must-have
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing estimates
Writing repair orders
Maintaining customer records
Communicating service needs to customers
Nice-to-have
Earning customers for life
Team player focused on exemplary customer service
Key Requirements
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus