Reservations Agent

Four Seasons Hotels & Resorts

Westlake Village, California, US
Base: $23.07; bonus/equity: not specified; benefit...
Capture sales from incoming calls
Provide detailed information to guests
Coordinate reservation details
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Reservations Agent will capture sales from incoming calls, provide detailed information, and coordinate all reservation details to ensure guest satisfaction.
  • The company offers a comprehensive benefits package including health insurance, 401K, and opportunities for growth and development.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Salary

Base: $23.07; Bonus/Equity: Not specified; Benefits: Health Insurance - Medical, Dental & Vision, 401K Retirement savings plan, Employee Assistance Program, Investment in your Wellbeing, Life Insurance, Complimentary Room nights and discounted rates, Complimentary Dry Cleaning for Employee Uniforms, Free meals and on-site parking, Training programs, tuition reimbursement, Growth & Development opportunities

Skills & Requirements

Must-have

  • Capture sales from incoming calls
  • Provide detailed information to guests
  • Coordinate reservation details
  • Follow Four Seasons Standards
  • Operate computer equipment

Nice-to-have

  • Anticipate guest needs
  • Go above and beyond
  • Genuine heart and luxury
  • World-class employee experience

Key Requirements

  • High school degree or equivalent experience
  • 1-2 years previous receptionist experience
  • Excellent English language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter