The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster
Job Summary
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster.
The Customer Response Manager will be responsible on the ground for Client Accountability actions (CRA), ensuring the implementation of feedback mechanisms and timely response to client feedback.
The IRC is committed to reducing the gender gap in leadership positions and offers benefits that provide a supportive environment for women to participate in our workforce.
Matching Summary
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster.
Skills & Requirements
Must-have
Client accountability mechanisms
Feedback collection and analysis
Reporting on PQR mechanisms
Community engagement
Data analysis and reporting
Nice-to-have
Solutions-driven change-maker
Promoting diversity as strength
Critical reflection and power sharing
Key Requirements
1-2 years of work experience
At least 1 year experience with at-risk populations