Customer Support Specialist Iii, Ecommerce - Ventrac

Toro Company

Orrville, Ohio, United States
Base: $65,000-$70,000pyear; bonus/equity: eligible...
Fully remote
5-7 years ecommerce management experience
Strong written and verbal communication skills
Ability to interpret mechanical information
This role bridges commercial, operational, and technical functions to grow online revenue and improve customer experience

Job Summary

  • This role bridges commercial, operational, and technical functions to grow online revenue and improve customer experience.
  • The company offers a competitive salary between $65,000-$70,000 per year along with top-tier medical, dental, and vision plans.
  • Employees benefit from onsite amenities including cafes, break rooms, and 20 hours of paid volunteer time annually.

Matching Summary

This role bridges commercial, operational, and technical functions to grow online revenue and improve customer experience.

Salary

Base: $65,000-$70,000/year; Bonus/Equity: Eligible for incentive program based on performance; Benefits: Medical/dental/vision, 401k, tuition reimbursement

Skills & Requirements

Must-have

  • 5-7 years ecommerce management experience
  • Strong written and verbal communication skills
  • Ability to interpret mechanical information

Nice-to-have

  • Bachelor's degree in Business or Marketing
  • Advanced product knowledge of tractor equipment
  • Excellent project management cross-functional skills

Key Requirements

  • HS Diploma or GED equivalent required
  • Must be legally authorized to work in the United States
  • No visa sponsorship available

Work Rights

Must be legally authorized to work in the US

Tailored Resume

Cover Letter