Customer Experience Advisor | S1 | Retail Banking | Lisburn Branch

Web Corporativa Santander

Lisburn, United Kingdom
Base: £25,000.00 - £31,579.00 py; bonus/equity: no...
Proven customer service experience
Face-to-face or telephony background
Effective communication with customers
The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions

Job Summary

  • The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions.
  • Santander is evolving into a technology-driven organization where employees are expected to embrace innovation and challenge what's possible.
  • Employees receive competitive benefits including an 8% pension contribution, healthcare discounts, and up to 26 days of holiday.

Matching Summary

The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions.

Salary

Base: £25,000.00 - £31,579.00 per annum; Bonus/Equity: Not specified; Benefits: 8% pension, healthcare, 25 days holiday

Skills & Requirements

Must-have

  • Proven customer service experience
  • Face-to-face or telephony background
  • Effective communication with customers

Nice-to-have

  • Desire to go above-and-beyond for customers
  • Flexible team working approach
  • Openness to broad range of activities

Key Requirements

  • Right to work in the UK required

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter