Specialist, Client Processing

BNY Mellon

Manchester, United Kingdom
On-site
High level of attention to detail
Identify and correct errors
Work to short deadlines
Oversee the day-to-day operations of a small- to medium-sized client processing support team that handles any/all aspects of client accounts, including solicitation, inquiries and problem resolution

Job Summary

  • Oversee the day-to-day operations of a small- to medium-sized client processing support team that handles any/all aspects of client accounts, including solicitation, inquiries and problem resolution.
  • Ensures the volume of work produced meets product/service standards and exceeds quality standards, and is properly reviewed and documented.
  • Review existing processes and look for AI and digital opportunities to streamline.

Matching Summary

Oversee the day-to-day operations of a small- to medium-sized client processing support team that handles any/all aspects of client accounts, including solicitation, inquiries and problem resolution.

Skills & Requirements

Must-have

  • high level of attention to detail
  • identify and correct errors
  • work to short deadlines
  • highly numerate
  • excellent organisational skills
  • manage own deadlines and workloads

Nice-to-have

  • client focused outlook
  • experience in securities industry
  • experience with non-Microsoft systems

Key Requirements

  • experience identifying and correcting errors
  • experience working to short deadlines
  • experience using non-Microsoft systems
  • experience reconciling data
  • Financial Services experience
  • working with customer data

Work Rights

Not specified

Tailored Resume

Cover Letter