Bilingual Account Specialist, Low Value At Risk (lvar)

BMO

QC, Canada
Base: $34,750.00 - $51,800.00; bonus/equity: not s...
Fully remote
Collections strategies and practices
Customer needs analysis
Loss mitigation processes
Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities

Job Summary

  • Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities.
  • Delivers exceptional customer service that builds trust through expertise, responsive service and support.
  • BMO offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Matching Summary

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities.

Salary

Base: $34,750.00 - $51,800.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Collections strategies and practices
  • Customer needs analysis
  • Loss mitigation processes
  • Payment strategies advice
  • BMO products and services knowledge

Nice-to-have

  • Relationship building
  • Continuous improvement initiatives
  • Industry trends awareness
  • Cross-functional collaboration

Key Requirements

  • 1-2 years relevant experience
  • Post-secondary degree desirable
  • Working knowledge of collections laws
  • Bilingual (English/French) implied by title

Work Rights

Not specified

Tailored Resume

Cover Letter