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Teledyne Technologies is seeking a Senior IT Support Engineer for their Heidelberg office to provide on-site and remote IT support across multiple locations in Germany and Italy. The ideal candidate should have extensive experience in IT support, particularly with Microsoft systems, and possess excellent analytical and customer service skills.
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Job Summary
Teledyne IT Shared Services provides centralized IT support across global businesses.
The role involves administering Windows desktops and offering operational support.
You will collaborate with various departments to ensure seamless IT operations.
Matching Summary
Match Score: 75
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Teledyne Technologies is seeking a Senior IT Support Engineer for their Heidelberg office to provide on-site and remote IT support across multiple locations in Germany and Italy. The ideal candidate should have extensive experience in IT support, particularly with Microsoft systems, and possess excellent analytical and customer service skills.
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Skills & Requirements
Must-have
Proficient in German and English
5 years IT support experience
Exceptional customer service orientation
Nice-to-have
Experience with SAP
Understanding of ITIL Framework
Self-motivated and direct
Key Requirements
Computer related Degree/Diploma
Proficient in hardware and software troubleshooting
Solid understanding of Microsoft Windows operating system