This role leads a team of seven process architects and improvement specialists to shape end-to-end processes across ING Australia
Job Summary
This role leads a team of seven process architects and improvement specialists to shape end-to-end processes across ING Australia.
The position is central to delivering the LEAP strategy by ensuring processes are simple, scalable, and aligned with local and Group standards.
Candidates will benefit from discounted health insurance, an additional rest day for wellbeing, and an IMPACT Day for volunteer sustainability activities.
Matching Summary
This role leads a team of seven process architects and improvement specialists to shape end-to-end processes across ING Australia.
Skills & Requirements
Must-have
Process Architecture leadership
ARIS Architect tool experience
Lean Six Sigma Black Belt certification
Team management of 7+ specialists
End-to-end process design governance
Nice-to-have
ARIS Connect platform knowledge
Postgraduate business qualification
Stakeholder influence with senior leaders
Customer journey expertise
Transformation-driven environment experience
Key Requirements
Tertiary qualification in Business or related discipline
Black Belt level Lean/Six Sigma credentials
Proven experience leading enterprise process management