Customer Service Representative

AmeriVet

Morristown, VT, United States
Base: $18- $20 depending on experience; bonus/equi...
Not specified (assumed in-office based on job responsibilities).
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative in Morristown, VT, to deliver exceptional client experiences in a veterinary setting. The role involves managing client communication, scheduling appointments, and supporting the medical team while fostering a positive environment for pets and their owners

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, competitive pay, and comprehensive health and financial benefits.
  • The role requires managing appointments, triaging inquiries, and maintaining organized records while supporting the medical team's operations.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative in Morristown, VT, to deliver exceptional client experiences in a veterinary setting. The role involves managing client communication, scheduling appointments, and supporting the medical team while fostering a positive environment for pets and their owners.

Salary

Base: $18- $20 depending on experience; Bonus/Equity: Performance bonuses available; Benefits: 401(k) matching, health/dental/vision, paid time off

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Demonstrate empathy with upset clients

Nice-to-have

  • Prior customer service experience in healthcare
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience
  • Excellent communication skills
  • Strong organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter