Commercial Agreement Senior Expert

282

Milan, Italy
Competitive base salaries; performance based bonus...
Hybrid
Manage relationships with third-party networks
Support mortgage product sales process
Handle complex case resolution and complaints
This job posting is for a Commercial Agreement Senior Expert position at ING in Milan, Italy, with responsibilities focused on supporting third-party networks in the mortgage sector. The role emphasizes customer satisfaction, complex case management, and reporting while offering a hybrid work environment and a commitment to employee empowerment and growth

Job Summary

  • The role involves providing comprehensive support to credit mediation networks throughout the entire mortgage process from lead creation to contract signing.
  • Candidates will be responsible for managing complex cases, resolving client dissatisfaction, and ensuring adherence to defined service level agreements.
  • The position offers a flexible smart working model within an international digital bank focused on empowering employees to achieve their professional vision.

Matching Summary

Match Score: 85

This job posting is for a Commercial Agreement Senior Expert position at ING in Milan, Italy, with responsibilities focused on supporting third-party networks in the mortgage sector. The role emphasizes customer satisfaction, complex case management, and reporting while offering a hybrid work environment and a commitment to employee empowerment and growth.

Salary

Competitive base salaries; Performance based bonuses; Benefits include flexible smart working and training opportunities

Skills & Requirements

Must-have

  • Manage relationships with third-party networks
  • Support mortgage product sales process
  • Handle complex case resolution and complaints
  • Generate internal production reports
  • Maintain inventory of mortgage products

Nice-to-have

  • Strong negotiation skills
  • Excellent communication abilities
  • Experience in insurance product support
  • Ability to work in hybrid environment
  • Interest in expanding to other business products

Key Requirements

  • Degree in Economics, Finance, or related fields
  • Fluency in Italian language required
  • Permanent full-time employment status

Work Rights

Not specified

Tailored Resume

Cover Letter