Ta Analyst

Franklin Templeton

Chennai, India
Not specified (assumed hybrid or onsite based on company culture)
Ms word, ms excel, ms powerpoint proficiency
Online designing tools
Content creation tools (adobe captivate, articulate storyline, canva)
Franklin Templeton is seeking a TA Analyst for their Chennai office, responsible for creating training content, communications, and user manuals within their Global Shareholder Services team. The ideal candidate will possess strong communication skills and experience in content creation, training, and relationship management, with a focus on continuous improvement

Job Summary

  • This senior professional role is responsible for creating various communications, training content, user manuals, reports, and content for internal sites.
  • Ongoing responsibilities include delivering training, creating centralized communications, developing user manuals, and maintaining policies and procedures for GSS India processes.
  • The company offers professional development growth opportunities, an educational assistance program, and comprehensive benefits including medical, life, and personal accident insurance.

Matching Summary

Match Score: 85

Franklin Templeton is seeking a TA Analyst for their Chennai office, responsible for creating training content, communications, and user manuals within their Global Shareholder Services team. The ideal candidate will possess strong communication skills and experience in content creation, training, and relationship management, with a focus on continuous improvement.

Skills & Requirements

Must-have

  • MS Word, MS Excel, MS PowerPoint proficiency
  • Online designing tools
  • Content creation tools (Adobe Captivate, Articulate Storyline, Canva)
  • Learning management systems (Workday Learning)
  • Excellent written and verbal communication skills
  • Relationship building skills

Nice-to-have

  • Innovative approach to process improvement
  • Flexibility and agility
  • Ability to work under pressure

Key Requirements

  • Graduate degree
  • Minimum 3 years experience as a process & soft skills trainer
  • Experience in content creation and designing communications
  • Experience using online tools (Adobe Captivate, Articulate Storyline, Canva)

Work Rights

Not specified

Tailored Resume

Cover Letter