Patient Billing/services Representative Ii - Orthopedic Surgery
Washington University in St. Louis
St. Louis, Missouri, US
Base: $17.34 - $25.40 ph; bonus/equity: not specif...
Greet and register patients
Verify insurance and referrals
Collect copays and self-pay fees
This position is responsible for greeting, registering, and checking in new, return, and walk-in patients while ensuring accurate demographic information is entered into the EPIC system
Job Summary
This position is responsible for greeting, registering, and checking in new, return, and walk-in patients while ensuring accurate demographic information is entered into the EPIC system.
The role requires collecting copays, balancing the cash drawer daily, and adhering to strict HIPAA regulations within a fast-paced clinical office environment.
Washington University in St. Louis offers competitive benefits including up to 22 days of vacation, health insurance packages, and tuition coverage for employees and their families.
Matching Summary
This position is responsible for greeting, registering, and checking in new, return, and walk-in patients while ensuring accurate demographic information is entered into the EPIC system.
Salary
Base: $17.34 - $25.40 per hour; Bonus/Equity: Not specified; Benefits: Up to 22 days vacation, health insurance, retirement plan starting at 7%, tuition coverage
Skills & Requirements
Must-have
Greet and register patients
Verify insurance and referrals
Collect copays and self-pay fees
Balance cash drawer daily
Maintain HIPAA compliance
Nice-to-have
Customer service skills
Effective written communication
Team collaboration abilities
Epic EHR system familiarity
Professional etiquette
Key Requirements
High school diploma or equivalent
3 years experience in medical billing or customer service
Basic Life Support certification (with skills assessment)