MOBS Lab is seeking a Customer Service Representative to deliver high-quality service in a hybrid work environment. The role involves managing customer orders, supporting process improvements, and collaborating with multiple departments to ensure operational efficiency
Job Summary
This position delivers high-quality customer service to both external and internal customers in a hybrid work environment.
The role supports data management, process improvement initiatives, cross-functional collaboration, and customer training activities.
We offer a comprehensive package of benefits including medical, dental, vision healthcare, retirement benefits, paid holidays, vacation, and compassionate and sick days.
Matching Summary
Match Score: 85
MOBS Lab is seeking a Customer Service Representative to deliver high-quality service in a hybrid work environment. The role involves managing customer orders, supporting process improvements, and collaborating with multiple departments to ensure operational efficiency.
Skills & Requirements
Must-have
SAP and Magento order entry
Develop work instructions and training materials
Coordinate with multiple departments
Analyze sales and order accuracy reports
Hybrid work environment
Excellent written and verbal communication
Nice-to-have
E-Commerce experience
AI platforms experience
Animal Health Industry experience
Key Requirements
High school diploma / GED
Three (3)+ years of customer service experience
Minimum of one (1) year of SAP experience
Advanced PC skills (Outlook, Excel, Teams, Word, SharePoint)