Implementation Director

RELX (Singapore) Pte Ltd

Chicago, Illinois, United States
Base: $136,100 - $303,300 (varies by location); bo...
10+ years program management experience
Software implementation leadership
Cross-functional team coordination
The Implementation Director serves as a cornerstone between Professional Services, Project Management, and customers to deliver complex software implementations in the Financial Crimes Compliance space

Job Summary

  • The Implementation Director serves as a cornerstone between Professional Services, Project Management, and customers to deliver complex software implementations in the Financial Crimes Compliance space.
  • This role is responsible for overseeing end-to-end project delivery, ensuring alignment with strategic objectives, timelines, and budgets while managing risks and gaps in customer requirements.
  • The company offers comprehensive benefits including health coverage, retirement matching, wellness platforms, and paid leave for volunteering and Employee Resource Group participation.

Matching Summary

The Implementation Director serves as a cornerstone between Professional Services, Project Management, and customers to deliver complex software implementations in the Financial Crimes Compliance space.

Salary

Base: $136,100 - $303,300 (varies by location); Bonus: Eligible for annual incentive; Benefits: Comprehensive health, 401(k) match, wellness programs

Skills & Requirements

Must-have

  • 10+ years program management experience
  • Software implementation leadership
  • Cross-functional team coordination
  • Statement of Work translation
  • Project governance and budgeting

Nice-to-have

  • Strong stakeholder communication skills
  • Empathy and customer-centric mindset
  • Experience with matrixed environments
  • Change management expertise
  • Active listening capabilities

Key Requirements

  • Bachelor's degree in Business, CS, or IT
  • 10+ years in program management or software implementation
  • Preferred certifications: CIS, CBPA, CRCM, CAMS, PMP, or Agile/Scrum
  • Familiarity with name screening software preferred

Work Rights

Not specified

Tailored Resume

Cover Letter