The role holder will be responsible for driving growth, efficiency, and compliance across the bank’s liability portfolios while ensuring streamlined onboarding processes and customer-centric service delivery
Job Summary
The role holder will be responsible for driving growth, efficiency, and compliance across the bank’s liability portfolios while ensuring streamlined onboarding processes and customer-centric service delivery.
The position requires collaboration with multiple teams including Operations, IT, Compliance, and Marketing to improve onboarding journeys and promote deposit products effectively.
Absa Bank Kenya is an equal opportunity employer focused on equitable demographic representation and diversity within its workforce.
Matching Summary
The role holder will be responsible for driving growth, efficiency, and compliance across the bank’s liability portfolios while ensuring streamlined onboarding processes and customer-centric service delivery.
Skills & Requirements
Must-have
deposit product management
KYC/AML compliance
portfolio growth and profitability
digital onboarding solutions
data analysis with SQL
risk and compliance management
Nice-to-have
customer engagement and education
collaboration with marketing and operations
training and leadership skills
problem-solving and attention to detail
experience in customer support or banking operations
Key Requirements
Bachelor’s degree in Business, Finance, Economics or related field
5–7 years retail banking experience
3 years in deposit mobilization or product management
knowledge of banking regulations and Prudential Guidelines