パートナーサクセスエンジニア

TrendMicro

Tokyo, Japan
Customer engagement and account management
Cybersecurity product implementation support
Partner business needs analysis
TrendMicro protects over 500,000 corporate and individual customers worldwide with advanced cybersecurity solutions and a vision to enable safe digital information exchange

Job Summary

  • TrendMicro protects over 500,000 corporate and individual customers worldwide with advanced cybersecurity solutions and a vision to enable safe digital information exchange.
  • The role involves building and maintaining partner relationships, supporting the adoption and optimization of the Trend Vision One cybersecurity platform, and driving partner business success through technical expertise and proactive support.
  • Employees benefit from opportunities to develop advanced cybersecurity skills, collaborate across diverse teams, contribute to product improvements, and make a societal impact by enhancing security against cyber threats.

Matching Summary

TrendMicro protects over 500,000 corporate and individual customers worldwide with advanced cybersecurity solutions and a vision to enable safe digital information exchange.

Skills & Requirements

Must-have

  • Customer engagement and account management
  • Cybersecurity product implementation support
  • Partner business needs analysis
  • Security platform Trend Vision One expertise
  • Technical training delivery
  • Upsell and cross-sell strategy execution

Nice-to-have

  • Collaboration with cross-functional teams
  • Continuous product and service improvement feedback
  • Advanced cybersecurity technology knowledge
  • Strong problem-solving and management skills
  • Use of English for communication

Key Requirements

  • 3+ years customer-facing experience
  • 3+ years in security, cloud, or SaaS
  • Relevant cybersecurity certifications preferred
  • Project management experience
  • Intermediate English proficiency

Work Rights

Not specified

Tailored Resume

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