Service Advisor

Baierl Acura

Fontana, CA, United States
Base: $16.50ph draw against commission; bonus/equi...
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Writing repair orders
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Administer the manufacturer warranty for qualifying vehicle repairs.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Salary

Base: $16.50/hour draw against commission; Bonus/Equity: commission and performance incentives; Benefits: Medical, Dental, Vision, PTO, Life Insurance, 401(k), ESPP

Skills & Requirements

Must-have

  • initiating automotive services and repairs
  • ascertaining vehicle performance problems
  • writing repair orders
  • maintaining customer records
  • basic mechanical understanding

Nice-to-have

  • exemplary customer service
  • team player focused on service
  • communicator and liaison

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as automotive technician
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter