Director Of Software Engineering & Applied Ai (level 6) – Product Success Engineering, Adobe Experience Platform

Adobe Media and Data Science Research (MDSR) Laboratory

Base: $186,500 - $358,250 annually (us); californi...
Applied ai and machine learning expertise
Leadership of 15-25+ engineer teams
Cloud-native distributed system architecture
This role leads the design and development of Agentic-first solutions to revolutionize customer support through intelligent automation

Job Summary

  • This role leads the design and development of Agentic-first solutions to revolutionize customer support through intelligent automation.
  • The successful candidate will manage a multidisciplinary team of 15-25 engineers, data scientists, and solution architects to drive measurable business impact.
  • Candidates must possess deep expertise in deploying production AI systems including LLMs, generative AI, and RAG architectures.

Matching Summary

This role leads the design and development of Agentic-first solutions to revolutionize customer support through intelligent automation.

Salary

Base: $186,500 - $358,250 annually (US); California Base: $247,400 - $358,250; Equity: Stock options included

Skills & Requirements

Must-have

  • Applied AI and Machine Learning expertise
  • Leadership of 15-25+ engineer teams
  • Cloud-native distributed system architecture
  • B2B SaaS customer success methodologies
  • LLM, Generative AI, and RAG architectures

Nice-to-have

  • Adobe Experience Platform certification
  • Self-service BI and workflow automation
  • Customer engagement strategy knowledge
  • Inclusive high-performance team culture
  • Digital adoption platform experience

Key Requirements

  • Bachelor's degree in Computer Science or Engineering
  • 10+ years of software engineering experience
  • 5+ years in engineering leadership roles
  • 3-5 years hands-on Applied AI/ML deployment
  • Experience managing teams of 10+ engineers

Work Rights

Not specified

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