O/n Merchandising Lead

Walmart

Normal, IL, United States
Base: $22.00 to $30.00 ph; bonus/equity: performan...
Member service and support
Assigning duties and training associates
Receiving and stocking merchandise
Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services

Job Summary

  • Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.
  • Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines.
  • At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Matching Summary

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

Salary

Base: $22.00 to $30.00 per hour; Bonus/Equity: performance-based bonus awards; Benefits: Health, 401(k), PTO, Live Better U education benefit

Skills & Requirements

Must-have

  • member service and support
  • assigning duties and training associates
  • receiving and stocking merchandise
  • maintaining sales floor presentation
  • monitoring food and merchandise quality
  • picking and staging club pickup orders

Nice-to-have

  • embraces differences and fosters belonging
  • builds strong and trusting relationships
  • acts in a selfless and humble manner
  • drives continuous improvements and learns

Key Requirements

  • 18 years of age or older
  • 6 months retail experience
  • 6 months customer service experience
  • Leading a team experience
  • Supervising experience

Work Rights

Not specified

Tailored Resume

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