Customer Service

JLL

Taipei, Taiwan, China
**
Manage telephone console
Greet and guide visitors
Distribute mail and coordinate couriers
** JLL is seeking a Customer Service professional for their Taipei office, emphasizing a commitment to exceptional client interaction and a welcoming office environment. The role involves managing communication, coordinating visits, and assisting with administrative tasks, all while upholding JLL's high standards of service. **

Job Summary

  • As a Customer Service representative, you will be the first point of contact for all incoming calls from clients, employees, and the general public, ensuring a seamless, welcoming, and professional experience.
  • Key responsibilities include managing the telephone console, greeting visitors, administering meeting room bookings, distributing mail, monitoring pantry and mailroom cleanliness, and maintaining records for office supplies.
  • JLL offers comprehensive benefits to eligible employees, including a Group Insurance Plan, Annual Leave, Labor Insurance, National Health Insurance, Employee Welfare Committee, and an Employee Assistance Programme (EAP).

Matching Summary

Match Score: 75

** JLL is seeking a Customer Service professional for their Taipei office, emphasizing a commitment to exceptional client interaction and a welcoming office environment. The role involves managing communication, coordinating visits, and assisting with administrative tasks, all while upholding JLL's high standards of service. **

Skills & Requirements

Must-have

  • Manage telephone console
  • Greet and guide visitors
  • Distribute mail and coordinate couriers
  • Maintain office supplies records
  • Provide Helpdesk service
  • Utilize AI for contractor management

Nice-to-have

  • Shaping the future of real estate
  • Commitment to inclusion and diversity
  • Empowering employees to thrive
  • Focus on sustainability and CSR

Key Requirements

  • Diploma or above with relevant experience
  • Certificate in Secretarial, Business Studies, or equivalent
  • Good command of English and Chinese

Work Rights

Not specified

Tailored Resume

Cover Letter