Base salary not specified; cash-based incentive pr...
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10 years of it service management experience
Strong working knowledge of itil v3 or v4
Experience with incident change problem management
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Integer is seeking a Senior Manager for IT Service Management to lead the ITSM governance and operational practices aligned with ITIL best practices. The role requires extensive experience in IT Service Management, strong leadership skills, and a commitment to continuous improvement.
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Job Summary
The role involves owning and governing the ITSM practice design and operating model aligned to ITIL best practices.
Candidates will be accountable for SOX ITGCs related to ITSM processes and ensuring ongoing audit readiness.
The company offers a comprehensive benefits package including medical, dental, vision, and immediate 401(k) matching.
Matching Summary
Match Score: 75
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Integer is seeking a Senior Manager for IT Service Management to lead the ITSM governance and operational practices aligned with ITIL best practices. The role requires extensive experience in IT Service Management, strong leadership skills, and a commitment to continuous improvement.
**
Salary
Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, and 401(k) match
Skills & Requirements
Must-have
10 years of IT Service Management experience
Strong working knowledge of ITIL v3 or v4
Experience with Incident Change Problem Management
SOX IT General Controls audit readiness
CMDB governance and data integrity management
Nice-to-have
Intermediate or Managing Professional ITIL certification
Experience leading large-scale IT modernization
Strong executive communication and facilitation skills
Ability to balance control with agility in high-risk forums
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of experience in IT Operations or Governance
Demonstrated experience with regulated IT controls