Tutor Quality & Engagement Lead

voicelonfb.world

Philippines, Philippines
On-site
Tutor interview and onboarding
Weekly session audits
Actionable feedback to tutors
Tutor Jackets is seeking a Tutor Quality & Engagement Lead to enhance tutor performance and engagement through oversight, support, and quality assurance. The role requires strong communication and leadership skills, along with experience in tutoring or teaching, to ensure that tutors deliver high-quality sessions and feel supported

Job Summary

  • This role is responsible for ensuring that tutors deliver high-quality, consistent sessions, feel supported and engaged, and have the tools and guidance needed to succeed long-term.
  • Key responsibilities include conducting initial tutor interviews, leading new tutor onboarding sessions, conducting weekly session audits, and serving as the first point of contact for tutor questions.
  • The team will align through a weekly stand-up meeting to review priorities, address challenges, and plan ahead, fostering a collaborative environment.

Matching Summary

Match Score: 85

Tutor Jackets is seeking a Tutor Quality & Engagement Lead to enhance tutor performance and engagement through oversight, support, and quality assurance. The role requires strong communication and leadership skills, along with experience in tutoring or teaching, to ensure that tutors deliver high-quality sessions and feel supported.

Skills & Requirements

Must-have

  • Tutor interview and onboarding
  • Weekly session audits
  • Actionable feedback to tutors
  • Tutor support and communication
  • Tutor retention strategies
  • Google Workspace and Slack/Discord

Nice-to-have

  • Startup-style environment
  • Mentoring and guidance
  • Collaborative team alignment

Key Requirements

  • Experience in tutoring, teaching, or mentoring
  • Ability to give clear, constructive feedback
  • Organized and detail-oriented

Work Rights

Not specified

Tailored Resume

Cover Letter