Overnight Guest Service Officer

Four Seasons

Sydney, Australia
Base: competitive salary; bonus/equity: upsell inc...
Overnight shift availability
Guest check-in and check-out
Customer-facing hospitality experience
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
  • The Overnight Front Desk Agent is responsible for providing seamless check-ins and check-outs, handling guest requests, and maintaining security during the night shift.
  • Employees receive competitive salary, comprehensive benefits, world-class training, complimentary stays, dry cleaning, meals, and upsell incentives.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.

Salary

Base: Competitive salary; Bonus/Equity: Upsell incentives; Benefits: Comprehensive benefits package, complimentary stays, dry cleaning, and meals

Skills & Requirements

Must-have

  • Overnight shift availability
  • Guest check-in and check-out
  • Customer-facing hospitality experience
  • Nightly audits and financial reporting
  • Guest safety and privacy monitoring

Nice-to-have

  • Calm and composed demeanour
  • Strong problem-solving skills
  • Excellent communication abilities
  • Flexibility for weekends and public holidays
  • Passion for guest service

Key Requirements

  • Previous Front Office or hospitality experience
  • Ability to work independently overnight
  • Flexibility to work weekends and public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter